Welcome to RealSatisfied
CCIMLS is proud to launch RealSatisfied as a Member-Benefit! We are excited about the potential that this brings to our members and look forward to playing a key role in helping our agents demonstrate their professionalism.
RealSatisfied is a customer satisfaction platform designed exclusively for the real estate industry, that allows you to send customer satisfaction surveys to both buyers and sellers at the close of transactions and collect valuable testimonials to help generate new business.
Your RealSatisfied account also includes easy-to-use widgets to assist you in publishing approved client testimonials to Facebook, Twitter, Realtor.com, your websites/blogs, and just about anywhere online. You control 100% of what gets communicated anywhere!
If you choose to opt-in, you will have complete access to all of RealSatisfied’s Agent-Lite tools to collect valuable client feedback. Agent-Lite accounts include unlimited surveys and feedback, syndication to Realtor.com, automated social media publishing, widgets for online sharing, and the collection of three testimonials for marketing purposes. As a CCIMLS member, there is no cost to use an Agent-Lite account.
As a CCIMLS member, you also receive a significant discount if you choose to upgrade to an Agent-Pro account. The Agent-Pro account offers the same features as the Agent-Lite account, but also allows you to collect an unlimited amount of testimonials.
The Association will not have access to the data specific to your account, or to any individual survey results or any data you choose not to make public . You own your account! We have simply worked with RealSatisfied to automate the survey invitations so they are ready to send at the close of each transaction. Consistently collecting client feedback is a major aspect of success for any prosperous business. We are happy to provide this benefit to our members!
You can expect an email from RealSatisfied at the close of each transaction notifying you that a survey is ready to send. At that point you can choose to create an account (one-time only) and send the survey or opt-out entirely.
What is RealSatisfied?
CCIMLS members now have access to a RealSatisfied account! RealSatisfied allows you to:
COLLECT VALUABLE CLIENT FEEDBACK: Collect valuable feedback and testimonials from your clients via automated buyer/seller surveys. Don’t worry, RealSatisfied does it all for you – and only you see your feedback!
PUBLISH TESTIMONIALS: You control the publishing of your testimonials and reviews to generate referrals and build trust online! Easily publish to Realtor.com, Facebook, Twitter, and even your own website!
OPTIMIZE YOUR MARKETING & BRAND: Statistics prove that client testimonials are powerful proof of success and drive more referrals than any other marketing! RealSatisfied makes it easy to display and share your testimonials!
How Do I Sign Up?
To sign up for your Agent-Lite account as a CCIMLS Member, please visit www.realsatisfied.com/ccimls
How Does it Work?
RETS FEED INTEGRATION: Our RETS feed integration provides a seamless, automatic triggering system that sends out buyer or seller surveys at the close of a transaction. This removes another “TO DO” for busy agents and brokers. Additionally, clients love the co-branded, third-party validation.
SIMPLE EMAIL NOTIFICATIONS: Members who have “opted-in” to send surveys and receive testimonials have private access to review, approve, and publish their testimonials through simple notifications. Members always own their private data. Always!
AGENT PROFILE PAGES, DASHBOARD, WIDGETS, PLUG-INS and More: Members are provided with custom profile pages – managed through their personal dashboard – where they control the display and syndication of their testimonials and ratings. BONUS: Agent profile pages rank very high in SEO and search results. They can link to all social media and industry profiles for additional marketing.
PUBLISH & PROMOTE TESTIMONIALS – INCREASE REFERRALS: Members can publish and promote their testimonials on Realtor.com, Facebook, and Twitter. With the activation of a REALTOR® NRDS number, testimonials and detailed performance ratings can be syndicated directly to Realtor.com. Our “Visual Testimonials” for Facebook & Twitter drive sphere engagement, increase referrals via social media, and are great content for digital marketing efforts.
NURTURE BRAND ADVOCACY: Customers are driving word of mouth about your member’s brand. The most positive, long-term impact they can make on their business is to build a program within their strategy that allows them to connect with their most passionate customers and nurture those relationships online and off.