How to Safely and Legally Open Your Real Estate Office


Re-watch or catch for the first time CCIAOR's webinar about reopening your workplace with experts from RogersGray and Phifer Pinkham LLC. This webinar covered the steps that brokers must take to reopen their offices to agents and customers.

As of June 22, offices may have 50% capacity as Phase 2.2 of Massachusetts Reopening begins.

Although real estate was named an essential service throughout the State of Emergency, many real estate brokers elected to close their physical offices. Phase 2 of the Reopening Plan, many offices are considering reopening their brick and mortar locations. If you choose to have your brick and mortar workspace open to employees and customers, you must, at a minimum, follow the guidance released by the Commonwealth.

What does this mean for your real estate office?

Encourage agents to only come into the office when necessary – i.e. dropping of checks or contracts. Require advance notice of when agents will be in the office to ensure proper occupancy limitations.

  • Maintain a date & time log of all individuals who enter the office
  • Conduct client meetings and trainings remotely whenever possible
  • Do not allow shared desks or sharing of office equipment
  • Provide alcohol-based hand sanitizer
  • Clean and sanitize all high-touch surfaces in the office frequently, but at least daily and in between uses of shared spaces
  • Encourage workers and visitors to wear masks whenever possible.